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Proof of delivery

Photos, signatures and where each stop was marked: on the stop's card, in the export, and on a page for your client.

What drivers collect

  • Photos at any stop.
  • Signatures, with the signer's name if they type it.
  • Where it was marked. When the driver shares their location, each stop keeps where the phone was when it was marked.

To ask for a signature at every stop, open Settings and turn on Ask for a signature at every stop. If no one is there, the driver taps No one to sign, and that's kept too.

See it

Click a finished stop on the map. Its card shows the photos and signature, the driver's note, why it wasn't delivered, and how far from the address it was marked. Press a photo to see it full size.

Share it with your client

  1. Press Share proof beside the day's routes, or on a sent route.
  2. Pick the routes. Turn on Show stop names if your client should see names.
  3. Press Make link, then Copy link.

Your client sees each stop done, with its time, address, photos and signature, on a map with the driver's path. Never phone numbers or notes. The link works for 90 days, or until its photos are deleted. Press Stop sharing to end it sooner.

Export it

Press Export on the map, choose Proof of delivery, then Excel or CSV, and download it. It lists each stop in a route by its name and address, with when it was done, how many photos it has, who signed, where it was marked and the driver's note. It never has phone numbers or your notes. To show your client the photos themselves, share the proof page.

How long photos are kept

On the trial and the free plan, 90 days. On every paid plan, 2 years.

More help

Email support@routemojo.com and a person answers. See all help, or the status page when something isn't working.